Terms of Service

Effective Date: April 22, 2026  |  Last Updated: April 22, 2026

1. Introduction and Acceptance of Terms

Welcome to Imos Pizza ("Company," "we," "us," or "our"). These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Imos Pizza governing your access to and use of the website located at imosxpizza.rest (the "Website"), as well as all related services, content, features, and functionality offered by Imos Pizza (collectively, the "Services").

By visiting our Website, creating an account, placing an order, subscribing to any promotional communication, or otherwise engaging with our Services in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any additional policies, guidelines, or rules incorporated herein by reference, including our Privacy Policy.

These Terms apply to all visitors, registered users, customers, and any other individuals who access or use the Services in any manner. If you are using the Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have full authority to bind such entity to these Terms, and all references to "you" shall apply equally to that entity.

We reserve the right to modify, update, or revise these Terms at any time. Continued use of the Website or Services following any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. About Imos Pizza

Imos Pizza is a food service business operating within the United States, offering pizza and related food products and services to consumers through our online platform and associated channels. Our contact information is as follows:

3. Description of Services

Imos Pizza provides the following services through its Website and associated platforms:

• Online Food Ordering: Customers may browse our menu and place orders for pizza and other food items for delivery or pickup through our Website.
• Menu and Product Information: We provide detailed descriptions, pricing, ingredients, and allergen information for menu items to help customers make informed decisions.
• Account Registration: Users may create personal accounts to save preferences, track orders, manage payment methods, and access loyalty or promotional features.
• Promotional Offers and Coupons: From time to time, we may offer discounts, coupons, loyalty rewards, or other promotional benefits subject to their own terms and conditions.
• Customer Support: We provide customer service support via email and other channels to assist with inquiries, order issues, complaints, and feedback.
• Newsletter and Marketing Communications: With your consent, we may send promotional emails, updates, and marketing materials related to our products and services.

We reserve the right to add, modify, suspend, or discontinue any aspect of the Services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of Services.

Certain services may be subject to separate terms, end-user license agreements, or additional policies, which will be made available at the time of use. In the event of a conflict between those supplementary terms and these Terms, the supplementary terms shall control with respect to the specific service to which they apply.

4. Eligibility and User Accounts

To use our Services, you must be at least 18 years of age or the legal age of majority in your state of residence, whichever is greater. By using our Services, you represent and warrant that you meet this age requirement. Individuals under the applicable age of majority may only use the Services under the direct supervision of a parent or legal guardian who agrees to be bound by these Terms.

If you choose to create an account with us, you agree to:

• Provide accurate, current, and complete information during registration and maintain the accuracy of that information;
• Maintain the security and confidentiality of your account credentials, including your password;
• Accept all responsibility for all activity that occurs under your account;
• Immediately notify us at [email protected] if you suspect any unauthorized use of your account or any other security breach;
• Not transfer your account or access credentials to any third party without our express written consent.

We reserve the right to refuse registration, suspend, or terminate any account at our sole discretion, particularly in cases of suspected fraud, misuse, violation of these Terms, or any conduct we determine to be harmful to the Company, our users, or third parties.

5. User Obligations and Prohibited Activities

As a condition of using our Services, you agree to use the Website and all related features only for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations. You further agree not to engage in any of the following prohibited activities:

• Fraudulent Orders: Placing orders with no intention to pay, using stolen or unauthorized payment credentials, or providing false personal information for the purpose of obtaining goods or services fraudulently.
• Unauthorized Access: Attempting to gain unauthorized access to any portion of the Website, other user accounts, our servers, or any connected systems or networks through hacking, password mining, or any other unauthorized means.
• Malicious Software: Uploading, transmitting, or distributing any viruses, worms, Trojan horses, malware, spyware, or any other malicious or harmful code that may damage or interfere with the Website or Services.
• Scraping and Data Mining: Using automated tools, bots, spiders, scrapers, or other data collection mechanisms to extract content or data from the Website without our prior written consent.
• Intellectual Property Infringement: Reproducing, copying, modifying, distributing, selling, or exploiting any content from the Website without our express written permission.
• Harassment and Abuse: Engaging in any conduct that harasses, intimidates, threatens, or abuses any other user, our staff, or any third party.
• False Reviews and Misrepresentation: Posting false, misleading, or defamatory reviews, feedback, or comments about our products or services.
• Impersonation: Impersonating any person or entity, including our employees, representatives, or other users.
• Circumventing Security Measures: Attempting to bypass, disable, or interfere with any security features, authentication mechanisms, or access controls implemented on the Website.
• Illegal Activities: Using our Services for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation.
• Spam: Sending unsolicited commercial messages, chain letters, or other forms of unauthorized advertising through our platform.
• Interference with Operations: Engaging in any action that imposes an unreasonable or disproportionately large load on our infrastructure, or that interferes with the proper working of the Website.

Violation of these obligations may result in immediate termination of your account, denial of access to our Services, and may expose you to civil and/or criminal liability under applicable law.

6. Ordering, Payment, and Pricing

When you place an order through our Website, you are making a binding offer to purchase the selected items at the displayed prices. All orders are subject to acceptance by Imos Pizza, and we reserve the right to decline or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, product unavailability, or other circumstances.

6.1 Pricing and Taxes

All prices displayed on our Website are in United States Dollars (USD) and are subject to applicable sales taxes as required by the laws of the applicable state and local jurisdictions. Prices may change at any time without prior notice. We make every effort to ensure pricing accuracy; however, in the event of a pricing error, we reserve the right to cancel the order and notify you accordingly.

6.2 Payment Methods

We accept various forms of payment as indicated on the Website at the time of checkout. By submitting payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you supply is accurate and complete;
• You authorize us to charge the applicable amounts to your selected payment method.

Payment processing is handled through third-party payment processors. We do not store complete credit card numbers on our servers. All payment transactions are subject to the terms and conditions of the applicable payment processor.

6.3 Cancellations and Refunds

Once an order is confirmed and preparation has commenced, cancellation may not be possible. Refund eligibility is assessed on a case-by-case basis. If you receive an incorrect order, a defective product, or experience a quality issue, please contact us promptly at [email protected] so that we may work to resolve the matter to your satisfaction.

7. Intellectual Property Rights

All content available on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the overall design and layout of the Website (collectively, "Content"), is the exclusive property of Imos Pizza or its content suppliers and is protected by applicable United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark laws, and other proprietary rights.

The Imos Pizza name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of Imos Pizza. You may not use any of these marks without our prior written consent. All other trademarks, service marks, and trade names referenced on the Website are the property of their respective owners.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for your personal, non-commercial use in connection with placing orders and using our Services. This license does not include any right to:

• Reproduce, distribute, or publicly display any Content;
• Modify or create derivative works based on the Content;
• Use any data mining, robots, or similar data gathering tools;
• Download or copy account information for the benefit of another merchant;
• Use our Content for any commercial purpose without our express written permission.

Any unauthorized use of our intellectual property will constitute a breach of these Terms and may violate applicable copyright, trademark, and other laws, exposing you to civil and criminal liability.

8. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by Imos Pizza. These links are provided solely for your convenience and informational purposes. We have no control over the content, policies, or practices of any third-party website, and we assume no responsibility or liability for them.

We encourage you to review the terms of service and privacy policies of any third-party websites you visit. The inclusion of a link to a third-party website does not constitute our endorsement, recommendation, or approval of that website or its content.

9. Disclaimer of Warranties

To the fullest extent permitted by applicable law, Imos Pizza expressly disclaims all warranties, express, implied, statutory, or otherwise, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
• Warranties that the Website will be uninterrupted, timely, secure, or error-free;
• Warranties regarding the accuracy, reliability, completeness, or currency of any content on the Website;
• Warranties that defects will be corrected or that the Website or servers are free of viruses or other harmful components;
• Warranties regarding the quality of any products, services, information, or other material purchased or obtained through the Website.

Some jurisdictions do not allow the exclusion of certain warranties. If you reside in such a jurisdiction, some of the above exclusions may not apply to you to the extent prohibited by law.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL IMOS PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business;
• Loss of data or information;
• Loss of goodwill or reputation;
• Cost of substitute goods or services;
• Personal injury or property damage arising from your use of the Services;
• Unauthorized access to or alteration of your transmissions or data;
• Any other damages arising out of or related to your use of the Website or Services.

IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO IMOS PIZZA IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

The limitations set forth in this section shall apply regardless of the theory of liability (whether in contract, tort, negligence, strict liability, or otherwise) and even if Imos Pizza has been advised of the possibility of such damages.

Certain states, including New Jersey, do not allow limitations on implied warranties or exclusions of consequential damages. If applicable law in your jurisdiction does not permit these limitations, they may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold harmless Imos Pizza and its officers, directors, shareholders, employees, contractors, agents, licensors, and suppliers (collectively, "Indemnified Parties") from and against any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your use of or access to the Website or Services;
• Your violation of any provision of these Terms;
• Your violation of any applicable law, regulation, or ordinance;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or proprietary rights;
• Any content you submit, post, or transmit through the Website;
• Any fraudulent, negligent, or willful misconduct on your part.

We reserve the right, at your expense, to assume exclusive control of the defense of any matter for which you are obligated to indemnify us. You agree to cooperate fully with our defense of such claims. We will make reasonable efforts to notify you of any such claim upon becoming aware of it.

12. Food Allergen and Dietary Information

Imos Pizza makes reasonable efforts to provide accurate information regarding ingredients and allergens in our products. However, our food products are prepared in facilities that may handle common allergens including but not limited to wheat, dairy, eggs, peanuts, tree nuts, soy, fish, and shellfish. We cannot guarantee that any menu item is entirely free from allergens due to the risk of cross-contamination during preparation.

If you have food allergies, dietary restrictions, or specific nutritional requirements, we strongly encourage you to contact us directly at [email protected] before placing an order. By placing an order, you acknowledge and accept the inherent risks associated with food preparation and consumption, and you agree that Imos Pizza shall not be held liable for any allergic reactions or adverse health effects resulting from consumption of our products, except where such liability cannot be limited under applicable law.

13. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Imos Pizza is registered and operating, without regard to any conflict of law principles that would require the application of the laws of another jurisdiction.

Subject to the dispute resolution provisions set forth in Section 14 below, you agree to submit to the exclusive personal jurisdiction of the federal and state courts located within the applicable United States jurisdiction for the resolution of any disputes not subject to arbitration. You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

These Terms are subject to applicable federal consumer protection laws, including the Federal Trade Commission Act (15 U.S.C. § 45), which prohibits unfair or deceptive acts or practices in commerce. To the extent you are a California resident, your rights may also be governed by the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), as well as other applicable California statutes.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to attempt to resolve any dispute, claim, or controversy arising from or relating to these Terms or the Services ("Dispute") informally by contacting Imos Pizza at [email protected] and describing the nature of the Dispute in reasonable detail. We will make good-faith efforts to resolve the Dispute within thirty (30) calendar days of receiving your notice. If the Dispute is not resolved within that period, either party may proceed to the dispute resolution mechanisms described below.

14.2 Binding Arbitration

Except as otherwise provided herein, any Dispute that cannot be resolved informally shall be finally and exclusively resolved by binding arbitration administered in accordance with the rules of the American Arbitration Association (AAA) then in effect, including the AAA Consumer Arbitration Rules, as applicable. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

You may opt out of this arbitration provision within thirty (30) days of first agreeing to these Terms by sending written notice to [email protected] with the subject line "Arbitration Opt-Out."

14.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY, AND NOT AS A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRE ARBITRATION PROVISION OF THESE TERMS SHALL BE NULL AND VOID.

14.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidentiality obligations, or other proprietary rights.

15. Term and Termination

These Terms shall remain in full force and effect for as long as you continue to access or use the Website or Services. We reserve the right, at our sole discretion and without prior notice or liability, to:

• Terminate or suspend your account and access to all or any portion of the Services for any reason, including violation of these Terms;
• Remove or disable access to any content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable;
• Discontinue or modify any aspect of the Services at any time.

Upon termination of your account or access:

• Your right to access and use the Services shall immediately cease;
• We may delete your account data and related information subject to applicable data retention laws and our Privacy Policy;
• All provisions of these Terms that by their nature should survive termination shall survive, including Sections 7 (Intellectual Property), 9 (Disclaimer of Warranties), 10 (Limitation of Liability), 11 (Indemnification), 13 (Governing Law), 14 (Dispute Resolution), and 16 (Severability).

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations incurred prior to termination, including outstanding payment obligations.

16. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. In the case of material changes, we may provide additional notice through the Website or via email to the address associated with your account.

Your continued access to or use of the Website or Services following the posting of any revised Terms constitutes your binding acceptance of those changes. If you do not agree to the revised Terms, you must discontinue use of the Services immediately. We encourage you to review these Terms periodically to stay informed of any updates.

17. Severability

If any provision of these Terms is held by a court or arbitrator of competent jurisdiction to be invalid, illegal, void, unenforceable, or in conflict with applicable law, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if it cannot be made enforceable, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect as if the invalid, illegal, or unenforceable provision had never been included. The unenforceability of any provision shall not affect the validity or enforceability of any other provision.

18. Entire Agreement and Waiver

These Terms, together with our Privacy Policy and any other legal notices, policies, or terms published by us on the Website, constitute the entire agreement between you and Imos Pizza with respect to the subject matter herein, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, relating to such subject matter.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver by us of any breach or default by you shall be deemed a waiver of any subsequent breach or default, and shall not affect any other rights or remedies available to us under these Terms or applicable law.

19. Force Majeure

Imos Pizza shall not be liable for any delay or failure to perform its obligations under these Terms to the extent such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government orders, labor disputes, power outages, internet disruptions, supply chain failures, or other events constituting force majeure. In such circumstances, we will make reasonable efforts to notify you and to resume performance as soon as practicable.

20. Electronic Communications

By using our Website or communicating with us by email, you agree to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that any electronic signatures or consents provided through the Website shall be legally binding and enforceable to the same extent as handwritten signatures under the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001 et seq.) and applicable state electronic signature laws.

21. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information from our records as promptly as possible. If you believe that we may have collected information from a minor under 13, please contact us immediately at [email protected]. Our practices regarding the collection and use of personal information are further described in our Privacy Policy.

22. Miscellaneous Provisions

22.1 Assignment

You may not assign, delegate, or transfer your rights or obligations under these Terms, in whole or in part, without our prior written consent. Any attempted assignment in violation of this provision shall be null and void. We may freely assign or transfer our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

22.2 Headings

The section headings used in these Terms are included for convenience purposes only and shall have no legal or contractual effect on the interpretation of the provisions contained herein.

22.3 No Third-Party Beneficiaries

Except as expressly set forth in these Terms, nothing in these Terms shall confer upon any person or entity other than the parties hereto any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.

22.4 Relationship of the Parties

Nothing in these Terms shall be construed to create a partnership, joint venture, agency, employment, or fiduciary relationship between you and Imos Pizza. You acknowledge that you are an independent party transacting business with Imos Pizza under these Terms.

23. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service or any aspect of our Services, please do not hesitate to contact us using the information provided below. We are committed to addressing your concerns promptly and professionally.